Mobile / Sports
At i688, we collect only what we need to run your account, process payments through Nagad and Upay, and keep your sessions secure. This policy explains exactly what we gather, why we hold it, and what choices you have — access depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and login credentials. Once your account is active, we also record transaction data tied to the payment methods you use, including Nagad, Upay and bKash deposits or withdrawals. This transaction history lives inside your account wallet and is retained to support payment reconciliation and account verification queries. Beyond account and payment data, we capture device and session signals — your IP address, browser type, operating system and session timestamps — to detect unusual access patterns and keep your account secure. We do not sell this information to third parties, and we do not share it with studios such as Bigtime Gaming, JDB, PG Soft, CQ9 or Pragmatic Play, who supply game content only. Cookies placed on your device help the lobby remember your session state so you do not lose your place mid-session. You can manage cookie preferences through your browser settings at any time. Data we hold is kept only as long as it serves the purpose for which it was collected, and we review retention schedules periodically. Access to your records and any correction requests are handled through the support routes described later in this policy. Availability of this service depends on your local law and eligible regions.
This policy covers data processed through i688 directly — your account, wallet activity and the sessions you run on our platform. It does not extend to third-party services you reach from our pages. Each of the four areas below marks a clear boundary so you know exactly where our obligations start and stop.
Data collected when you register, log in or update your profile falls fully under this policy. That includes your credentials, contact details and any verification steps we ask you to complete through your account settings page.
Records of Nagad, Upay and bKash movements through your account wallet are covered here. We log amounts, timestamps and reference IDs for reconciliation. We do not store full card or wallet credentials on our servers beyond what the payment channel requires.
Cookie data, session tokens and device signals collected while you browse the lobby or play a title are within scope. This data supports session continuity and access-pattern monitoring. You can review cookie behaviour through your browser preferences.
Game studios, external payment processors and any linked sites operate under their own privacy terms. Once you leave our platform environment, this policy no longer applies. Check each third party's own published terms for the data practices that govern their services.
You have concrete options for reviewing and correcting the information we hold. Start by opening the account settings area — your profile details, contact information and linked payment methods are all visible there. If something is wrong, you can edit basic fields directly without contacting support. For records you cannot change yourself, such as historical transaction logs or verification documents, raise a query through the support channel and we will review the record against our retention files. If you believe data we hold is inaccurate, tell us specifically what is wrong and we will investigate. We aim to respond to data queries in the order they arrive; we do not promise a fixed turnaround because investigation time varies. If you want to request deletion of data no longer required for your active account, state that clearly when you contact us. Note that some records — particularly payment transaction logs — may need to be retained for reconciliation purposes regardless of a deletion request, depending on your local law and eligible regions.
Log in and open account settings to see the personal details, contact information and wallet history we hold. Most profile fields can be updated directly from that screen without raising a support ticket.
If a detail is wrong and you cannot edit it yourself, contact support with the specific field and the correct value. We will confirm once the correction has been applied to your account record.
For questions about how we use a specific piece of your data — transaction records, device logs or payment history — send a written query through the support route. State clearly which data you are asking about.
Ask us to delete data we no longer need to maintain your account. We will confirm what can be removed and flag any records required under payment reconciliation or local legal obligations before acting.
If you have a question about this privacy policy, a data correction request, or a concern about how your information is being used, you can reach us through the channels below. Use the route that works best for you — all channels go to the same support team.
Open the chat widget visible in the bottom corner of any page while logged in. Describe your privacy query and a support agent will pick it up from the queue.
Send your data or privacy query to the support email address listed in your account help section. Include your account username and the specific data point your question covers.
The help centre, accessible from the account menu, contains published articles on data rights, cookie settings and payment record access. Check there first for answers to common policy questions.
Our data handling approach covers four areas: what we store, how we secure it, how long we keep it, and how you can challenge it. Each area below reflects the practices we follow on the platform.
We use session cookies to keep you logged in and functional cookies to remember lobby state. You can block or clear cookies through your browser settings at any time. Disabling certain cookies may affect session continuity on the lobby pages.
Access to your account data is restricted to authenticated sessions. If we detect an access pattern that looks unusual — a new device or an unfamiliar location — the account may require re-verification before full access is restored.
We keep account profile data while your account is active and for a period after closure, as required for payment reconciliation. Transaction records linked to Nagad, Upay or bKash payments are retained in line with applicable local requirements.
When this policy changes in a way that affects your rights or how we use your data, we will publish the updated version on this page and note the revision date at the top. Continuing to use your account after a posted update means you have seen the new version.
These are questions we regularly receive about data collection, payment records, cookie use and your rights under this policy. If your question is not here, use the support routes listed above.
We collect the name, contact details and login credentials you enter during registration. Once your account is active, we also record payment transaction data — including Nagad, Upay and bKash entries — and session signals such as your device type and IP address.
Yes. Log in and open account settings to view your profile details, contact information and linked payment history. For records not visible in settings — such as historical session logs — send a request through live chat or email support and we will retrieve what we hold.
Payment records are used strictly for transaction reconciliation, account verification and responding to payment disputes. We do not share this data with game studios or external marketing partners. Records are retained for the period required under applicable local obligations.
Our policy covers data collected by i688 on our platform. Game studios such as Pragmatic Play and PG Soft operate under their own separate data terms for the game content they provide. We do not pass your account credentials to them; session data within the game environment is governed by their own policies.
For corrections, open account settings and edit the field directly, or contact support if the field is locked. For deletion requests, send a written message via the email support route stating what data you want removed. We will confirm what is deletable and what must be retained for reconciliation.
We use session and functional cookies to maintain your login state and lobby preferences. You can manage or clear cookies through your browser settings. Blocking certain cookies may interrupt your session or require you to log in again each visit. No behavioural advertising cookies are placed without disclosure.